Privacy Policy

Introduction

NSE Windows is committed to protecting your privacy and personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information. By accessing or using our website or services, you agree to the practices described in this policy.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

What Type of Information Do We Collect?

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Home address

• Project and service-related details

This includes personal information you provide through:

• Contact forms

• Appointment scheduling and service requests

• SMS opt-in consent

• Newsletter sign-ups

• Showroom visits and customer service interactions

Technical & Usage Information

Collected automatically using cookies or similar technologies:

• IP address

• Browser type

• Device information

• Pages viewed and links clicked

• Interaction with our advertisements

SMS Communications Information

If you opt in to receive text messages, we collect and store:

• Phone number used for SMS consent

• Communication preferences

• Message interaction data (ex: STOP requests)

How Do We Use the Information That We Collect?

We use your information to:

• Provide products, services, and installation scheduling

• Improve customer experience and website functionality

• Respond to inquiries and support requests

• Send important service updates or promotional communications

• Improve our marketing and advertising performance

• Comply with legal and regulatory obligations

SMS phone numbers are only used for communication purposes you consent to (see SMS Terms & Conditions).

With Whom Do We Share Information That We Collect?

We may share information with:

• Service providers assisting in website hosting, analytics, marketing, customer service, or installation services

• Legal or regulatory bodies when required by law

However:

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We do not sell or rent your personal information to third-party marketers.

Cookies and Similar Technology

Our website uses cookies, pixels, and similar technologies to improve performance, enhance functionality, and personalize your experience. These technologies help us track website usage, measure advertising effectiveness, and provide relevant content.

Common cookie types include:

• Required / Essential cookies

• Performance cookies

• Functionality cookies

• Targeting and advertising cookies

How We Manage Your Cookies

You may choose to:

• Accept or reject non-essential cookies through our cookie consent tool

• Adjust browser settings to limit or block cookies

• Clear cookies stored on your devices at any time

Please note: disabling certain cookies may affect website functionality and user experience.